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About Us

About Chanson Water USA

Chanson Water USA co-founder and CEO Nedalee Thomas is an author, speaker, mother, grandmother, former foster mother, and business woman with a marketing degree who opened her first retail store at 23 years of age. Nedalee has always looked to educate, help others and give back to those around her and has deeply embedded these core values into the company’s culture. Nedalee is a strong Christ follower who occasionally volunteers her time driving a truck and collecting donations for a group that feeds 950 families a week and is also a speaker who encourages women and youth. Nedalee loves sharing her story about how drinking ionized alkaline water took away the arthritic pain from a 20+ year knee injury and improved her vision so much that her eye glass prescription had to be reduced twice in four years, but she does acknowledge that not everyone’s bodies react exactly the same to ionized alkaline water.

Here at Chanson Water we are passionate about people, health, our products and what our products do for people’s health. We are a multi-million dollar, multi-national, multi-generational family owned corporation.

The USA office had humble beginnings back in 2008 as we originally worked from a home office and a garage warehouse. But the company’s skyrocketing growth quickly led us to a 5,300 square foot facility in Laguna Hills, California where we sold water ionizers and filters for years before relocating to Louisville KY in the summer of 2017.

Our Mission Statement

  • To honor God in all of our activities
  • To exceed customer expectations with our high-quality water ionizers and service
  • To provide jobs to the community as well as the best ionizer dealer program and support in the water ionizer industry
  • To give back 10% of profits to community charities

We pride ourselves on excellent customer service, after-purchase product support, honesty, product quality and customer satisfaction. Chanson Water® USA does almost as much hands-on testing as the manufacturer themselves!

If you’re ever in the Louisville, KY area, call ahead for an appointment to stop in and meet the owner and taste our awesome water! Here’s to your health.

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Disclaimer: The testimonials, videos, articles and comments herein are the expressed opinions and experiences of the individual persons shared under their 1st amendment right of free speech. The information on this we site has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made. Click here to see why we must say that.